![]() Qualified Signals is the account-based buyer intent solution that delivers more pipeline by identifying buyer interest and intent that enables sales and marketing teams to build targeted account lists based on high intent, reach out to the right prospect at the right time, and personalize their outreach through sales engagement, marketing campaigns, and conversations on the website. Qualified Conversations is the B2B conversational sales and marketing solution that allows sales teams to turn valuable website visitors into instant pipeline by avoiding form fills and qualifying them through real-time voice, video, and chat conversations right on the website. Powered by the Xforce platform, Qualified is uniquely designed for Sales Cloud customers to generate pipeline, faster. With the Pipeline Cloud, Qualified helps leading B2B companies like Autodesk, GE Healthcare, and VMWare tap into their greatest asset - their website - to identify their most valuable visitors, uncover signals of buying intent, shape sales and marketing campaigns, and instantly start sales conversations. Qualified is the #1 pipeline generation platform for revenue teams that use Salesforce. Highly resilient architecture built on AWS and certified with industry compliancesĪrabic, Assamese, Bengali, Bosnian, Bulgarian, Catalan, Chinese (Simplified), Chinese (Traditional), Croatian, Czech, Dutch, Danish, English, Estonian, Filipino, Finnish, French, German, Greek, Gujarati, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Italian, Japanese, Kannada, Khmer, Korean, Latvian, Lithuanian, Malay, Malayalam, Marathi, Norse, Norwegian, Odia, Polish, Portuguese, Punjabi, Romanian, Russian, Serbian, Slovak, Slovenian, ![]() Seamless integrations via a rapidly growing app marketplace and custom APIs Intelligent load balancing and auto-routing capabilities Proactive messaging using hyper-targeted rich media campaigns Best-in-class AI chatbots that focus on intent and engagement Unified inbox experience to manage conversations across digital channels This is where businesses use Freshchat's powerful messaging platform to service their customers on various digital channels using a blend of automation and human assistance. Here’s a peek into how Anveshan have been using DelightChat to streamline their support, save time, and delight customers with exceptional support.With the world moving towards contactless service, customers expect on-demand, personalised support on familiar channels that are easily accessible. Leading to even more tab-switching and asking customers repetitive questions.Īnd have since been able to manage all their tickets from one dashboard, collaborate internally and automate repetitive tasks. Moreover, without the Shopify integration, they didn’t have much context about the queries they were receiving. Which was both tedious and time consuming. But still had to manage support on Email, Facebook, and Instagram from their respective dashboards. They were initially using Limechat to manage support on Whatsapp. All while empowering farmers by helping them add value to their raw products and effectively market them. ProblemĪnveshan is a food brand that aims to provide high-quality products that are natural, healthy, and chemical-free. ![]() ![]() It was hard to see what other team members were doing and collaborate internally on tickets. They didn’t have any context about who was messaging and had to spend a lot of time digging through the Shopify dashboard for information.ģ. Switching between tabs to manage support from multiple channels meant they weren’t able to prioritize queries.Ģ.
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